Microsoft Outlook- Intermediate
With Microsoft Outlook, you will develop effective email management and communication skills. Learn how to organise inboxes, manage calendars and meetings, schedule tasks, streamline workflows, and use advanced features to improve productivity and professional communication in the workplace.
Course Overview
In this course, you will customize command sets, configure mail accounts, set global options, perform advanced searches, apply filters to intercept mail and control spam, create rules to automate many management tasks, work with calendars and contacts, manage tasks, protect data with archiving and data files, as well as share and delegate access to your workspaces. In short, you’ll work with a wide range of features and options and, in so doing, understand why Outlook is a leading personal management system.
This course builds upon the foundational knowledge presented in the Microsoft ® Office Outlook®: Part 1 course and will help you customize a communication system well-suited to your work styles. In addition, this course will help you prepare for the Microsoft Office Specialist (MOS) Certification exam for Microsoft Outlook.
Course Overview
Duration
Delivery Method
Who Is This Course For?
This course is intended for people who have a basic understanding of Microsoft® Windows® and want to know how to use Outlook’s advanced features to manage their email communications, calendar events, contact information, search functions, and other communication tasks.
This course is also designed for students who are preparing for the Microsoft Office Specialist certification and who want to prepare for Microsoft Outlook.
Prerequisites
To ensure your success in this course, you should have end-user skills with any current version of Windows, including being able to open and close applications, navigate basic file structures, and manage files and folders. Additionally, it will benefit you to have basic Outlook skills. You can obtain these skills and knowledge by taking the following Logical Operations course:
- Microsoft® Office Outlook®: Beginners
Cost
R2 500.00 Per Learner
Course Content
1. Modifying Messages and Setting Global Options
- Insert advanced characters and objects
- Modify message settings and options
- Configure global Outlook options
- Customise the Outlook interface
2. Organising, Searching and Managing Messages
- Group and sort messages
- Filter and manage messages
- Search Outlook items
3. Managing Your Mailbox
- Use the Junk Email filter to manage messages
- Manage your mailbox
4. Automating Message Management
- Use Automatic Replies
- Use the Rules Wizard to organise messages
- Create and use Quick Steps
5. Working with Calendar Settings
- Set advanced calendar options
- Create and manage additional calendars
- Manage meeting responses
6. Managing Contacts
- Import and export contacts
- Use electronic business cards
- Forward contacts
7. Managing Activities by Using Tasks
- Assign and manage tasks
8. Sharing Workspaces with Others
- Delegate access to Outlook folders
- Share your calendar
- Share your contacts
9. Managing Outlook Data Files
- Use archiving to manage mailbox size
- Back up Outlook items
- Change data file settings
Appendix 1: Microsoft Office Outlook Exam 77-731
Appendix 2: Configuring Email Message Security Settings
Appendix 3: Microsoft Outlook Common Keyboard Shortcuts
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