Negotiation skills
Negotiation is a critical skill in today’s business environment, influencing outcomes, relationships, and overall success. This course provides participants with practical techniques and proven strategies to negotiate with confidence, achieve mutually beneficial outcomes, and navigate a variety of workplace scenarios effectively.
Course Overview
By the end of this course, participants will be able to plan and prepare effectively for business negotiations, confidently initiate and manage negotiation discussions, apply practical negotiation techniques in everyday workplace interactions, successfully conclude negotiations while ensuring outcomes are implemented, and adapt their approach to suit a variety of business contexts and challenges.
Course Overview
Duration
12 hours in total. Sessions can be structured as four 3-hour modules over four days for greater flexibility.
Delivery Method
Training can be scheduled according to your preferred dates and times. Sessions are available virtually or on-site at your organisation and are delivered by experienced facilitators. You may also enrol in a scheduled virtual public course via the “Register Now” option.
Who Is This Course For?
This course is designed for business professionals at all levels, whether or not they hold supervisory roles, who want to develop practical negotiation skills and improve their ability to influence outcomes.
Prerequisites
No prior experience is required. This course is suitable for beginners as well as those looking to refresh their foundational skills.
Cost
R4 400.00 Per Learner
Course Content
- Preparing for Negotiation
- Developing a confident and constructive negotiation mindset
- Gathering information about the other party
- Assessing the value and priorities of what is being negotiated
- Choosing an appropriate setting for negotiations
- Defining acceptable outcomes (best and minimum positions)
- Identifying your Best Alternative to a Negotiated Agreement (BATNA)
- Starting the Negotiation Process
- Building rapport and establishing trust
- Positioning yourself effectively
- Selecting the most suitable communication channel
- Setting clear guidelines and expectations
- Agreeing on timelines
- Defining how outcomes will be communicated and executed
- Conducting the Negotiation
- Encouraging the other party to present the initial offer
- Presenting your own proposal strategically
- Responding with counteroffers
- Deciding when to accept or walk away
- Managing deadlocks and finding solutions
- Closing and Following Through
- Reviewing the effectiveness of the negotiation
- Strengthening ongoing professional relationships
- Ensuring agreed outcomes are implemented successfully
- Negotiating in Different Contexts
- Cross-cultural negotiation considerations
- Managing generational differences
- Negotiating with managers, peers, and team members
Enroll For This Course
Fill in the form below to get started with your enrollment, or click here to enquire about a group booking.
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